Privacy Policy
How we collect, use, and protect your information.
Last updated: August 11, 2026
1. Who We Are
LEO Rubber Bands (operated by Metro Marketing) is a rubber band, safety pin, and household essentials manufacturer based in Bhavanipuram, Vijayawada, Andhra Pradesh, India. This policy explains how we handle information collected through leostore.in ("the Site").
2. Information We Collect
We collect information in the following ways:
- Contact form submissions — name, email address, phone number, and message content when you enquire about products, bulk orders, or dealership.
- Direct communication — details you share when you call, email, or WhatsApp us directly.
- Automated analytics — pages visited, device/browser type, approximate location, and on-site behaviour, collected via Google Analytics, Google Tag Manager, and Microsoft Clarity.
We do not process online payments or store card details on this Site — all orders are confirmed and settled directly with our sales team by phone, bank transfer, or UPI.
3. How We Use Your Information
- To respond to product, pricing, and bulk order enquiries.
- To process and fulfil orders agreed over phone or email.
- To improve the Site's content, performance, and user experience.
- To detect and prevent spam submissions (via hCaptcha).
We do not sell or rent your personal information to third parties.
4. Cookies & Analytics Tools
The Site uses cookies and similar technologies through the following third-party services:
- Google Analytics 4 — usage and traffic analytics.
- Google Tag Manager — tag management for the tools listed here.
- Microsoft Clarity — session heatmaps and behaviour analytics.
- hCaptcha — spam and bot protection on our contact form.
You can disable cookies through your browser settings; this may affect certain Site features but will not prevent you from contacting us directly.
5. Data Sharing
We share information only with service providers who help us operate the Site (e.g. EmailJS for form delivery, hosting providers, analytics vendors listed above), and only to the extent needed to provide those services. We may also disclose information if required by Indian law.
6. Data Retention
Enquiry and order-related information is retained as long as necessary to fulfil your request and for our business records, typically not exceeding 3 years unless a longer period is required by law or an ongoing business relationship.
7. Your Rights
You may request access to, correction of, or deletion of the personal information you've shared with us by emailing support@leostore.in. We will respond within a reasonable timeframe.
8. Children's Privacy
The Site is intended for businesses and adults making wholesale or retail enquiries. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
For any privacy-related questions, contact us at support@leostore.in or call +91-9440137934.